Customer who has purchased our insurance product(s) through this website may apply for a refund or cancel of the insurance product(s) purchased, subject to the terms and condition as listed in this policy. Please read through this policy carefully to understand our cancellation and refund policy. Customer’s motor insurance may be cancelled at any time by giving a written notice to us. Upon cancellation, the Customer is entitled to a refund of the premium based on short-period rates provided that the Customer has not made any claim.
For matters pertaining to the refund and cancellation, all written notice must be sent to JMAT and will thereafter be forwarded to the Insurer. The Insurer will process the request for cancellation and will be the party responsible for the refund.
The Insurer may also cancel this Policy by giving the Customer fourteen (14) days’ notice in writing by registered post to the Customer’s last address known to JMAT. The Customer will be entitled to a refund of premium if no claim was incurred/made prior to the cancellation. Your refund will be the difference between the total premium and the customary short period rates provided above as calculated for the time the Insurer were on risk until the date of the cancellation. This clause may only apply to certain Insurers, subject to the terms and conditions of the insurance product offered by the Insurers.